Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Payment information (processed by Stripe/PayPal, we don't store card details)
• Usage data (tools used, files processed count, processing time)
• Files uploaded (temporarily, deleted after 24 hours)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your PDF files as requested
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage

3. File Security

Your files are safe:

• All file uploads are encrypted in transit (HTTPS)
• Files are stored encrypted at rest (AES-256)
• Temporary files are automatically deleted after 24 hours
• We never train AI models on your data
• We never share your files with third parties

4. Data Retention

• Uploaded Files: Deleted after 24 hours
• Processed Files: Deleted after 7 days (for registered users)
• Account Data: Retained until account deletion
• Usage Logs: Retained for 90 days

5. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Object to processing

6. Cookies

We use essential cookies for authentication and session management. No tracking cookies are used.

7. Third-Party Services

We use the following third-party services:

• Stripe/PayPal: Payment processing
• AWS S3: Secure file storage
• Serilog: Application logging

8. Contact

For privacy-related questions, email: privacy@pdfclinic.com or contact us.